Terms of Service

Last updated: January 2026

Agreement to Terms

By accessing and using the Pho By Night website (phobynight.com) and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Reservations

  • •Reservations are subject to availability and confirmation by our staff.
  • •We request at least 2 hours notice for cancellations.
  • •Tables are held for 15 minutes past the reservation time. Late arrivals may result in table reassignment.
  • •For parties of 8 or more, please contact us directly for group reservations.

Online Ordering

  • •Online orders are processed through our third-party ordering system (Square).
  • •Prices listed are subject to change without notice.
  • •We reserve the right to refuse or cancel orders at our discretion.
  • •Delivery times are estimates and may vary based on demand and conditions.

Catering Services

  • •Catering orders require a minimum of 48 hours advance notice.
  • •A deposit may be required for large orders.
  • •Cancellations within 24 hours of the event may be subject to a cancellation fee.
  • •Menu items and pricing are subject to availability and seasonal changes.

Dietary Information

While we offer halal-friendly options and clearly label vegan dishes, we cannot guarantee complete allergen-free preparation due to shared kitchen equipment. Please inform our staff of any allergies or dietary restrictions when ordering. Cross-contamination is possible in our kitchen.

Website Use

  • •All content on this website is owned by Pho By Night and protected by copyright.
  • •You may not reproduce, distribute, or modify website content without permission.
  • •We are not responsible for third-party website content linked from our site.

Limitation of Liability

Pho By Night shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. Our liability is limited to the amount paid for the specific service in question.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of any changes.

Contact Us

If you have questions about these Terms of Service, please contact us:

309 Dalhousie St, Ottawa, ON K1N 7E8

Pickup ready in ~30 min · 10% off your first online order